Refund & Shipping Policy
NEW Blake N Co. Return & Exchange Policy
At Blake N Co., your satisfaction is our priority! Because our products are handcrafted and made-to-order, we aim to ensure each purchase meets your expectations. Please review our return and exchange policy below:
Returns
Due to the personal and handcrafted nature of our products, we no longer accept returns and exchanges. However, if you experience an issue with your order (e.g., incorrect item received, damaged in transit), we will happily resolve it by offering a replacement or store credit.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, we sincerely apologize. Please contact us within 48 hours of delivery with a photo of the item and packaging, and we will send a replacement at no additional cost.
Refunds
Refunds are available only in cases where an item is out of stock and cannot be fulfilled. Refunds will be processed to the original payment method within 5-7 business days.
How to Contact Us
If you have any questions or need assistance, don’t hesitate to contact us at service@blakenco.com or 937-529-4399. We’re here to help!
Thank you for supporting Blake N Co. We appreciate your understanding and look forward to providing you with luxurious, handcrafted products that make you feel and smell amazing!
Updated Shipping Policy
At Blake N Co., all products are handcrafted to order with care and precision. Because we do not stock pre-made products, processing times can vary. Please review our updated policy to ensure clarity and transparency:
Processing Times
We aim to ship orders within 5 business days, but processing times may be longer depending on:
- Sales volume
- Holiday demand
- Order influx
We’re committed to keeping you informed! Check the banner on our website for the most up-to-date processing times. During peak seasons, processing may take up to 4 weeks. Your patience allows us to create high-quality products made just for you!
Priority Processing
Need your order sooner? We’ve added an Order Bump option! For an additional $19, your order will skip to the front of the line for faster processing.
Shipping Rates
- Domestic Orders: Flat rate of $9. Enjoy free shipping on orders over $100.
- International Orders: Shipping costs vary based on weight.
We appreciate your understanding and support of our handcrafted process. If you have any questions, please don’t hesitate to reach out. Thank you for choosing Blake N Co. – we’re honored to create something special just for you!