FAQ

Orders

How do I change or cancel my order?

~ In order to get orders out to you as quick as possible, orders are processed fairly quickly. If you need to change or cancel your order please email customer service right away. We will do out best to accommodate you.

How do I check the status of my order?

~Once your order is placed, we will send you an order confirmation via email; once your order ships, we’ll send you a shipping confirmation with tracking information included. Use this tracking number to keep up with your order while in transit.

Shipping

Where's my order?

~ Shipping is 2-6 business days for domestic orders and approximately 2 weeks for international. You can log into your account to check the status.

Will my whipped body butter arrive melted?

~ Blake N Co does their best to package items so that they arrive to you in tact. Our whipped body butter is butter and it does melt. For that reason we ship it frozen. If it happens to arrive melted, place in refrigerator. 

Products

Are your products organic and/or natural?

~ Blake N Co products are formulated with the highest quality natural ingredients, essential oils and safe preservatives. We try our best to keep things natural, however we do like to add some fragrance oils and/or coloring to some of our products. No worries! Each product page will ALWAYS list every ingredient. You will never have to guess.

Are your products tested on animals?

~ No.

Are your products gluten, paraben and sulfate free.

~ Most are! Please check ingredients on product page.

Do your products have an expiration date?

~ Blake N Co products are hand and homemade with mostly natural ingredients. The shelf life is much shorter than commercial products. All products last at least 6 months. 

How should I store my products?

~ For optimum shelf life, keep your products out of extreme temperatures and humidity, and out of direct sunlight. They are best in a cool, dry place.

Do your products help w/skin conditions such as eczema and psoriasis?

~Absolutetly! Our all natural silk body butter has been known to completely transform your skin!

Did we miss something? Darn it! Shoot us an email and we will answer you asap.

service@blakenco.com